Copal Tulum Location
Ixchel. Aldea Zama, Tulum, MexicoGuest reviews
Guest reviews are submitted by our customers after their stay at Copal Tulum Hotel
Matt
2021-11-18
Enjoyed almost every detail, including staff and food, they were fantastic. Excellent room. Food was fairly priced. It was a very quiet area, a perfect base for me. The efficient check-in too: )
Andy
2022-03-23
Stunningly beautiful view, hard-working staff, fabulous food. The room we got was modern looking and functional.
Sophie
2021-08-18
Top location, incredible service and delicious food. The rooms were immaculate and had basic facilities you needed. There were meats, slices of fresh bread and fruit at breakfast. Restaurant in hotel was delightful and the pool area was good.
Ryan
2022-01-04
The staff was informative and we loved American breakfast. Neat and luxurious hotel in Zama district. Moreover, it's near to the beach, jungle, downtown. Late check-out was useful...
Gerry
2022-02-04
Terrific stay in a well-organized hotel. The breakfast was good hot, the staff was very caring, good wi-fi. Everything was wonderful as expected, though the bathroom was uncomfortable. Efficient check in and in general excellent service.
Well, the views were not very nice here.
Don
2021-02-15
People and location were all beautiful. Many thanks to driver! We really enjoyed the public beach near our hotel. Plus, we were 15 mins by foot from laguna kaan luum. In addition, free WiFi was useful...
Erik
2020-11-14
This hotel is equal to 4 stars. The venue was DELUXE, with very spacious rooms. Within walking distance of Xoloitzcuintle, where you can have lunch.
Joe
2021-04-15
it is a nice hotel with very clean rooms and friendly staff. the venue was in a residential area. baranciao, where you can eat, is easy walk to the hotel. it also has free parking.
Wayne
2020-06-14
Nothing to complain about and would stay here again without hesitation, the place is dope! The hotel had a quiet ambience, and the staff was helpful! Not far from the downtown, 15 minutes on foot. We got deluxe queen room and really enjoyed it.
8.4 
Review score
Based on 1546 reviews
Main Features
Copal Tulum Amenities
-
General
Wi-Fi - Parking
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- No pets allowed
- Security
- Luggage storage
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key access
-
Dining
Electric kettle - Cookware/ Kitchen utensils
- Outdoor dining area
-
Leisure & Sports
Infinity pool - Rooftop pool
- Sun loungers
- Sun terrace
- Spa & wellness centre
- Manicure
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Fitness centre
- Diving
- Snorkelling
- Yoga class
- Open-air bath
- Pool with view
- Shallow end
-
Copal Tulum Guest Services
Paid airport shuttle - Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
-
Room Amenities
Air conditioning - Sitting area
- Patio
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Free toiletries
- Flat-screen TV
- Cots
- Babysitting/Child services
